FREQUENTLY ASKED QUESTIONS

If you cannot find the answers to your questions in our FAQ/Help sections, please contact our Customer Services Team directly who will be happy to help you.

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FAQ

Joining the flipMyroom community is simple, safe. Here, we answer the most commonly asked questions about 'Getting Started' with flipMyroom.
Yes. The only requirement is that you have a free room and are over 18 years of age.
If you would like to contact us for further information or help, please email:info@flipmyroom.com
flipMyroomis a social travel community of like-minded individuals who make connections and stay in each other's spare rooms or bedrooms, not on their sofas, for just $10 a night. Here we answer some of the most frequently asked questions about 'How it Works.'
Add your chosen destination to the search box at the top of the home page to see the rooms available to stay in.
If you would like to contact us for further information or help, please email:info@flipmyroom.com
We aim to automatically identify all members through a verification process, which includes the information added when registering, email address and Facebook profile.

As part of the verification process, we will send each member an e-mail message which will include a verification code. Our verification processes bring consistency across flipMyroom and promotes trust between members.
 
Yes, at flipMyroom we take safety very seriously and verify all members. Nevertheless, we urge all members to withhold contact details until they feel comfortable with other members, and to always inform others of their whereabouts and their host member's name and address for security reasons.
Always report negative experiences or any message that makes you feel uncomfortable to us via email:info@flipmyroom.com
By joining the flipMyroom community, all members should act in accordance with our Community Guidelines
An important flipMyroom principle that requires people to treat other people in the flipMyroom community with civility, respect and consideration-both online and offline. We believe flipMyroom will offer you unforgettable travel experiences, even life-long friendships, as it has for our other members worldwide.
If you would like to contact us for further information or help, please email:info@flipmyroom.com
Here you will find a few tips to help make your flipMyroom experience a memorable one:
Respond Promptly to all queries, questions or doubts from other members. It is important to use our internal mail system.
If you would like to contact us for further information or help, please email:info@flipmyroom.com

Stay anywhere in the world for just $10 a night

What is flipMyroom?

flipMyroom is a social travel community of like-minded individuals who stay in each other’s spare rooms, not on their sofas, for just $10 a night. Upload your own spare room to flipMyroom and search from thousands of other spare rooms worldwide on our site. You can stay in their spare room, but they don’t have to stay in yours! We are offering free life membership to the first 1,000 people to join flipMyroom.